INTRODUCING SPOTLIGHT

Whilst some of our work is bespoke, our most popular service is "Spotlight".

FOR UNDER £4000

"Spotlight" offers a comprehensive round of in-depth, expert-led testing... designed, delivered and presented back within three weeks.

Recruit

We recruit representative users based on the key demographics of your customers and plan the testing.

Research

We conduct in-depth testing and interviews with each user and assess their experience using your product.

Report

We use video highlights to succinctly and efficiently show you everything we found and what you should prioritise.

OUR SPOTLIGHT METHOD COVERS...

Value Proposition

Do users understand your value proposition?

How well is your value proposition communicated?

What information is missing?

Usability

Can users perform the required tasks?

Where does any confusion or frustration arise and why?

Where and how can user journeys be improved?

User Needs

Are user needs being met?

Are there any gaps and where?

What could be done better?

AS WELL AS...

Experience

How does it feel to use the solution?

Is it a positive experience?

What could be improved?

Brand Perception

How does the experience make users feel about your brand?

Is brand equity enhanced?

Are users more or less likely to recommend you?

User Ideation

How would users improve the solution?

What features would users add?

What ideas do users have for providing a better experience?

             
Get In Touch
We would love to discuss your project