EXPERT-LED, IN-PERSON UX TESTING

We are a specialist team of Human Computer Interaction PhDs, psychologists and experienced researchers, meticulously designing user experience research that informs the development of optimised websites, apps, software, wearables and connected devices.

OUR APPROACH

Our work is reducing risk and informing the design of outstanding experiences for organisations large and small.

WE PLAN

We meticulously design and plan the testing to optimise findings. Participants matching your target demographic are invited to individual one-to-one sessions in our fully equipped user testing suite.

WE TEST

The research is made as realistic as possible by creating real life scenarios. We observe users interacting with your solution, listening and learning and carefully questioning until we deeply understand.

WE RECOMMEND

Analysis tells us what is working well, what isn’t and why. We recommend where and how to remove any confusion or frustration and where and how the user experience can be optimised.

Features of our User Experience Testing

TESTING ALL STAGES

We test ideas, concepts, wireframes, prototypes and live solutions. Testing with real users is one of the most valuable and important things you can do at any stage of the design and development process.  You learn so much about your solution and the findings can be transformational.

USER TESTING SUITE

Our user testing facility is equipped with the latest technology and has excellent transport links for participants, as well as a relaxing waiting area. Typically, testing with only 5 users is enough to identify all major issues, making our testing cost-effective and able to fit in to rapid design sprints.

GREAT CLIENTS

We are a relatively new agency, but this hasn’t stopped us working with some very impressive and well known businesses.  From a £5 billion turnover retailer, to a leading FTSE 250 finance business and the largest website in it’s sector of the fitness market.  We are being trusted by big brands to optimise their Usability and UX.

             

OUR WORK INCREASES

the key metrics that you depend on

OPTIMISED...

conversion rates
customer acquisition
online sales

MORE...

registrations
subscribers
enquiries

HIGHER...

user satisfaction
user engagement
user loyalty

Meet Our Director of Research

Dr Sam Howard
Co-Founder and Director of Research

Sam is an expert in the design and delivery of user research. He has a Psychology degree and a Human-Computer Interaction PhD from the University of Nottingham. Sam has worked in academic and commercial settings helping UK and global organisations refine and develop products based on user insights.

Sam enjoys finding ways to generate robust user insights in the fast paced environment that is typical of so many organisations. He leads and oversees our research projects.

Get In Touch
We would love to discuss your project
PLEASE EMAIL PHIL (CO-FOUNDER):

phil.randall@userfy.co.uk

OR CALL PHIL NOW:

07712 66 99 35